All cakes and treats are made in a home bakery which means we do not cater for any allergies or special dietary requirements. Our cakes are made in a kitchen that stores NUTS, EGGS, GLUTEN, DAIRY, SOY and all other allergens. Some of our sprinkles also contain fish gelatine.

If you are purchasing a product from us to gift to someone it is your responsibility to check allergy information before placing your order.

All payments are NON-REFUNDABLE.

If for any reason you need to cancel your order, you are able to carry your deposit or payment to a new date within 3 months of your original booking subject to availability.

Please make sure you select a date and collection time that suits you. Collection times are non negotiable. If you do not collect within 15 minutes of your collection time your order may be cancelled with no refund or you will have to collect on the next available time slot. 

If a date or time is not available on the calendar this means that the date / time is not available 

Once you have decided to go ahead with your bespoke celebration cake. A 50% NON REFUNDABLE deposit will be required to secure your order. An invoice will then be sent to you the week your order is due where the remaining 50% will need to be paid. 

Orders under £50 must be paid in full to secure your date

Please be aware that all cakes are bespoke and will be different from any original photos sent. If you are sending over inspiration photos for your cake whether it be a photo of one of my own designs or a cake from another baker this will only be used for inspiration and layout / design will vary

All celebration cakes must be stored in the fridge. Once cut,wrap in cling film and keep it in the fridge and consume within 3-4 days. 

Remove your cake from the fridge 30 minutes before cutting

Treatboxes, Cupcakes, Sheet cakes, Biscuits, Bento cakes should all be kept in the box they come in at room temperature (unless stated otherwise)

Cakesicles should be kept in the box they come in and stored in the fridge

Before you collect your order, cake care information will be sent advising you on how to travel and store your order.

When collecting your cakes make sure you hold all boxes from the bottom of the box and not at the sides.

On the way to collect your cake i would advise you put your air con on so that your car is very cool. All orders should be placed in the passenger footwell or in the boot DO NOT place any orders on seats or laps. 

Once you leave with your order i cannot be held responsible for any damages caused.